TKI Warranty Plans
At TKI, we believe that your innovation shouldn’t have to stop working if your equipment does. That’s why we take care of it for you! Every printer comes with a TKI Basic Warranty Plan. That means if you’re having printer problems, we’ll head out to fix it. If our technician can’t solve the problem within an hour, then we’ll replace it with a fully functioning printer.
for even faster service or extended coverage? Please contact us and we can customize a service plan for you.
TKI Basic Warranty Plan:
This plan covers the printer after installation and is recommended for libraries and academic institutions who are concerned about managing the backend of the printer. This covers email support, phone support, and on site service. If we can not solve your issue through email or on the phone, we will send a service representative to resolve the issue. This plan can be renewed on a yearly basis.